OUR PROCESS

We have a client-first business culture. We just don’t say we are customer-focused—we live it and practice it. Creating this culture requires care when we select team members and train them, motivate them, and ensure that each one lives up to our client-first environment. We show our clients that it’s easy to do business with us.

You will experience a high level of client care with one point of contact, simplifying your energy procurement. We take the time to ask questions and listen to your needs in order to develop the energy strategy that best meets your business goals. We remain vigilant as we follow the constantly changing energy markets. We will reach out to help you take advantage of new energy procurement strategies when they present themselves..

We aim to always provide the Best Pricing Options for our clients. We leverage our expertise and focus our efforts to ensure that we always achieve this goal for each client. Our structured approach to energy purchasing uses our Best Practices, Knowledge Capital, and Customer-Centric Approach to execute Market Timing. As a result, we can recommend the best solution for your energy purchasing needs.

We know our stuff, and we leverage our knowledge for every client. You can rest easy knowing that every supplier we recommend has been rigorously screened to make sure they are top-notch in every category, from financial strength to customer service to fair contract documents. We know how to serve you throughout the purchasing process and make sure that nothing falls through the cracks. We also know how to add value after the contract is signed by making sure billing is correct and by addressing any unforeseen issues if they arise.

As the saying goes, timing is everything. This is especially true when dealing with the volatile energy market. Prices change every hour, so it is crucial to know how to take advantage when prices dip and to have a plan when prices trend upward. We continuously monitor the energy market and stay on top of price influences such as regulatory factors, economic forecasting, regional supply and demand, and seasonality. The result is the best possible prices for you.

Gaining an understanding of when and how you use energy, as well as your level of risk tolerance, helps us find a custom pricing solution for you. We formally request supplier proposals on your behalf, sparking bidding wars among energy suppliers that drive prices lower. When we compare supplier bids, we make sure to account for all cost components, avoiding any surprises by presenting you with easy-to-understand, apples-to-apples comparisons.